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Akeeba Backup for WordPress

#29236 – unable to update from 2.4.0. to v.3 from WP backend

Posted in ‘Akeeba Backup for WordPress’
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Friday, 16 February 2018 11:55 CST
shiva108
Hi !

I'm unable to update from 2.4.0. to v.3 from WP backend, for a few days now. Just nothing happens. "Extraction progress" keeps at 0 %.


Warm regards


y.

Custom Fields

WordPress version (in x.y.z format) 4.9.4
PHP version (in x.y.z format) 7.0
Akeeba Backup version (x.y.z format) 2.4.0
Friday, 16 February 2018 12:05 CST
dlb
There was a change to the restore.php file, which prevents the built in update from completing. You need to do a manual upgrade for this one. Please download the package from our Downloads page, extract it and upload it to your site, overwriting the files that are already there. The next update should work as expected.


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 22 February 2018 02:52 CST
shiva108
Ok, thanks for the reply, I'll try.

Warm regards
Thursday, 22 February 2018 08:11 CST
dlb
You're welcome!


Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Saturday, 24 March 2018 18:17 CDT
system
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