Akeeba Backup for WordPress

#32408 – Ref: 32238 – Cannot update Akeeba Backup; higher PHP-version required

Posted in ‘Akeeba Backup for WordPress’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Sunday, 02 February 2020 03:55 CST
Hi Akeeba,

Referring to ticket 32238, posted by Burt on 9th January.

It's still showing as an issue for me, using PHP 7.4.2 on the latest ClassicPress (1.1.2) and also in WordPress 5.3.2 running AKEEBA 7.0.0.

I've attached screenshots of both the ClassicPress and WordPress plugin screens.

Doesn't affect the functionality at all, it's just update notifications etc.

I've completely uninstalled and reinstalled the plugin, however it doesn't seem to want to co-operate!

Is there something we can do?

Many thanks in advance,

Custom Fields

WordPress version (in x.y.z format) (Classicpress) 1.1.2
PHP version (in x.y.z format) 7.4.2
Akeeba Backup version (x.y.z format) 7.0.1 Pro
Monday, 03 February 2020 02:13 CST
There was a temporary problem with the CDN which serves the update information. I have fixed this issue now but it will take a few hours until you see the correct information on your site. In short, this problem will resolve itself by the end of the day. Sorry about that.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Monday, 03 February 2020 10:47 CST
Hi Nicholas,

Ah brilliant, thank you.

Thank you for the quick response - keep up the good work.

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!