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Akeeba Backup for WordPress

#33046 – 0 Application error

Posted in ‘Akeeba Backup for WordPress’
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Thursday, 14 May 2020 14:37 CDT
stq74
Hello,
I wanted to make a backup and I have this error, yet everything was working well so far.

Thanks for your help

stéphane

Custom Fields

WordPress version (in x.y.z format) 5.4.1
PHP version (in x.y.z format) 7.4.5
Akeeba Backup version (x.y.z format) 7.1.2
 
Friday, 15 May 2020 00:42 CDT
nicholas
Try deleting the contents of the directory wp-content/plugins/akeebabackupwp/app/tmp/compiled_templates in case you have a stale file in there. Normally these files are regenerated periodically but let's be sure it's not something as simple as that first.

If the problem persists, the real issue is that one of the core files in Akeeba Backup was removed, either accidentally by you or because your host did something without telling you. In this case try the manual installation method in our documentation to reinstall the files of our plugin. Please do not complete uninstall the plugin before doing that; you'd lose your settings and existing backups.

If the problem happens again, especially if the software works for a few minutes or days without a problem, you definitely need to talk to your host. Some hosts really do delete files without asking or notifying you in the name of "security" but as you can read in the linked article it's just a bad idea, executed ever worse by people who wouldn't know security if it came and hit them on the head.


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Friday, 15 May 2020 10:34 CDT
stq74

Hello,
I have emptied the directory and it works correctly, thanks for your help.

Stephane
 
Monday, 18 May 2020 00:04 CDT
nicholas
You're welcome!


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Wednesday, 17 June 2020 17:17 CDT
system
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