Akeeba Backup for WordPress

#34195 – How to avoid timeout on frontend backup

Posted in ‘Akeeba Backup for WordPress’
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Friday, 11 December 2020 11:32 CST

One of my sites is hosted with I've setup frontend backup via wget which is starting but ending in

"Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request."

Their support told me that they knock out a script after 10min without interaction. Because of the size of the backup and serverspeed we need around 30min.

Do you know how to achieve this?

Custom Fields

WordPress version (in x.y.z format) 5.5.3
PHP version (in x.y.z format) 7.4
Akeeba Backup version (x.y.z format) 7.x.x
Monday, 14 December 2020 02:43 CST


that's a big strange, since we issue redirects at the end of each step, so it's like a regular user is surfing around.

Can you please share the log of a failed backup?

Davide Tampellini

Developer and Support Staff

Italian: native

English: good

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Wednesday, 16 December 2020 03:41 CST

Hi Davide,

thx for following up. Seems the cron (or wget for that matter) is reporting the error in the crons message.

I checked Akeebas "Manage Backups" and there everything seems fine which I assume is more reliable here.



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