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I have logged on to the front end of Solo Professional this morning, and it tells me there is an update to 7.5.13 available. I click on the Update Now button and it downloads the files, but then gives me the following error:-

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There was an error communicating with the update package extraction script restore.php. This usually indicates a permissions issue making this file unreadable to the web server or a server configuration (e.g. .htaccess file directives) issue blocking access to this file.

Please consult with your host for a solution.

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I am self-hosting on Windows Server 2019, and have full control over setting permissions etc. As far as I can tell, the permissions are all correct.

This issue has actually occurred since 7.5.10 (I think it was).

I have been able to download the full package and then unzip it over the existing folder, which has done the update manually, but obviously there is something wrong somewhere that I need to correct.

Any ideas?

Thanks in advance,

Phil.

 

 

Thank you Davide :-)

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