#20846 – S011-Missing root definition for backup S012 Missing database connection information for backup

Posted in ‘Akeeba Solo (standalone)’
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Wednesday, 03 September 2014 05:02 CDT
user84142
I'm using the Solo backup for the first time (now backups made before).
After entering all related configuration data with the configuration wizard, the wizrd finished succesfully, no errors message are shown (all green).

But when I refresh the page, I get two errors:

S011 Missing root definition for backup
S012 Missing database connection information for backup

After re-entering the configuration data with the wizard and also on the configuration page, first everything is ok on the homepage (all green). But when starting a backup or refreshing the page, I get the same errors.

The config.php is fully writeable (777).
I am using the Solo Pro version and added the download ID.

Please assist

Custom Fields

Which documentation pages did you read? Support Tickets, help file
Which troubleshooter articles did you read? None
Have you searched the tickets before posting? Yes
Did you already run the log analyser (ALICE)? No
PHP version (in x.y.z format) 5.3.28
MySQL/database version 5.1.73
Host (who is hosting your site, not your domain)  
Akeeba Solo version (x.y.x) 1.0.4
Wednesday, 03 September 2014 08:21 CDT
tampe125
Hello,

do you have more than one backup profile?
Most likely you are running the configuration wizard on one profile, but then you are using another one to run your backup.
Please double check the root and database connection fields inside the configuration page and try again.


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



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