Support

Akeeba Solo

#33316 unable to upload to dropbox

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

PHP version
n/a
Akeeba Solo version
n/a

Latest post by on Sunday, 26 July 2020 17:17 CDT

Thursday, 25 June 2020 20:14 CDT

iwallace

HI Akeeba

I have started to receive an error on one of my sites during post production

I have tried to re-authenticate the settings a number of times - but each time it fails post production

I have also tried to change the folder name - no luck

here is the error

Failed to process file /home/roaring4/public_html/solo/backups/site-www.roaring40skayaking.com.au-20200626-010558gmt-kXxFPs6lTmfugXax.jpa
Error received from the post-processing engine:
Could not create Dropbox directory WHM/Roar_Transfer2.
cURL error 77: error setting certificate verify locations: CAfile: AKEEBA_CACERT_PEM CApath: none
Post-processing interrupted -- no more files will be transferred
Failed to upload kickstart.php
Error received from the post-processing engine:
Could not create Dropbox directory WHM/Roar_Transfer2.
cURL error 77: error setting certificate verify locations: CAfile: AKEEBA_CACERT_PEM CApath: none

I have attached my log file

Hope you can help - thanks

Edited by on 2020-07-26 17:45 CDT

Friday, 26 June 2020 02:55 CDT

tampe125

Hello,

can you please download the latest dev release and try again? There was a bug about the cacert file being not declared in the code, resulting in the error you just reported.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Sunday, 26 July 2020 17:17 CDT

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2020-07-26 17:17 CDT

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!