#33773 – Backup Job Failed Unreadable file b26ff2d0.sql

Posted in ‘Akeeba Solo (standalone)’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 23 September 2020 14:23 CDT
patgaytx

I have a Solo profile that does not have a database backup because there is no database.  For some reason, likely because I setup something incorrectly, I get the following message everytime the backup runs: Last Tick   : 2020-09-23 06:30:00 GMT-0500 (CDT)Last Tick   : 2020-09-23 06:30:00 GMT-0500 (CDT)Domain      : PackDBStep        : Substep     : Memory used : 2.14 MBWarnings    : POTENTIAL PROBLEMS DETECTED; 1 warnings issued (see below).Unreadable file /var/www/backup/moodlebackup/b26ff2d0.sql. Check permissions

The debug log is attached.

Custom Fields

PHP version (in x.y.z format) 7.4.10
Akeeba Solo version (x.y.x) 7.3.0
Wednesday, 23 September 2020 14:37 CDT
dlb

/var/www/backup/moodlebackup/b26ff2d0.sql is an actual file within your site.  The file is not readable.  Please check the permissions on the file to include it in the backup or just exclude the file from the backup.  Since you have to database for the site, I can't imagine why you need a sql file.



Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Wednesday, 23 September 2020 17:35 CDT
patgaytx

Hi, unfortunately, that sql file seems to be being created by Solo and then removed when the solo back up is done.  When I look for that file in that directory, it doesn't exist.  When I run a little ls every 10 seconds, I can see the file get created and then see it get deleted.  It seems that it's SOLO who is creating the file. 

Wednesday, 23 September 2020 21:26 CDT
dlb

Ah!  Are you backing up Solo along with your target site?   Solo would use a database and would export it as a sql file.



Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Thursday, 24 September 2020 11:29 CDT
patgaytx

Hi, yes I am.

Thursday, 24 September 2020 16:35 CDT
patgaytx

So how do I keep this problem from happening other than exclude SOLO from the backup?

Friday, 25 September 2020 08:23 CDT
dlb

Davide is working on another thicket with the same exact problem.  He thinks we may be doing something in the wrong order and it only show up when you're backing up Solo and you're doing a files-only backup, no database.  For now, all you can do is exclude Solo, but this is being looked at from the programming level and we expect a fix shortly.



Dale L. Brackin
Support Specialist


us.gifEnglish: native


Please keep in mind my timezone and cultural differences when reading my replies. Thank you!


????
My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

Monday, 26 October 2020 01:17 CDT
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!