#15803 – COM_AKEEBASUBS, 1

Posted in ‘Akeeba Ticket System’
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Thursday, 18 April 2013 12:48 CDT
tonnick
 Hi there !

I have this error once ticket has been opened in frontend :

SE HA PRODUCIDO UN ERROR CARGANDO EL COMPONENTE: COM_AKEEBASUBS, 1

any idea about it ? any plugin I should publish ? thx !
 
Saturday, 20 April 2013 07:23 CDT
nicholas
I think you should actually unpublish a plugin, namely the "Akeeba Subscriptions - Akeeba Ticket System credits integration" plugin.


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Monday, 22 April 2013 08:43 CDT
tonnick
well, I don't have any plugin named like that :/
 
Monday, 22 April 2013 09:23 CDT
nicholas
Do you have Akeeba Subscriptions installed on your site, but disabled? Moreover, can you please provide a screenshot of the page where the error occurs?


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Monday, 22 April 2013 09:33 CDT
tonnick
nop I don't have akeeba Subscriptions . I just installed akeeba ticket system. no need to subscribe.

this error occurs raising a case and replying to it.
 
Monday, 22 April 2013 13:36 CDT
nicholas
That's a confirmed bug which will be fixed in the next release. The next release is scheduled for mid June. If you are on a deadline please use the latest dev release. Do note that some of the newer features we've added are undocumented and may not be fully functional just yet. The core functionality, i.e. submitting and replying to tickets, is fully functional and being tested on our own site.


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Monday, 22 April 2013 14:21 CDT
tonnick
ok I'll hide the error message with css waiting for next stable release then.

thx
 
Tuesday, 23 April 2013 01:19 CDT
nicholas
You're welcome!


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



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