#15827 – new ticket - private ticket message

Posted in ‘Akeeba Ticket System’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 23 April 2013 05:19 CDT
tonnick
 Hello

maybe another bug, but creating a ticket with "public" option by default, I have this message :

THIS IS A PRIVATE TICKET. ONLY YOU AND THE SUPPORT STAFF WILL BE ABLE TO SEE ITS CONTENTS. IT IS SAFE TO INCLUDE USERNAMES, PASSWORDS OR ANY OTHER SENSITIVE INFORMATION.

I have to use dropdown menu to pass under private, then rollback to public to have correct message.

and if I don't do anything, with option by default, my ticket is public as per defined in configuration. Did I miss something ?
 
Tuesday, 23 April 2013 05:22 CDT
nicholas
No, that's a known issue which we have currently fixed inthe latest dev release.


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Thursday, 25 April 2013 09:28 CDT
tonnick
ok waiting for this issue too the next stable version. thx.
 
Thursday, 25 April 2013 10:02 CDT
nicholas
OK. Just a heads up. The next version will be released around June 15th. I will be in back-to-back Joomla! events throughout May and can't release a new version without actually being here to support it.


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



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