Hi Nicholas,
Thank you for this great ticket system to work with another great Subscriptions manager (even if much more expensive now ;)
When setting up in AK Subs "Email as username", that becomes the full user name. Then in ATS, everyone can see the email address. Any clever idea to make it more safe?
Of course, a template override can work around for a while.
NB: I have read this ticket
https://www.akeebabackup.com/support/akeebatickets/16191-username-in-ats.html
and I do agree more or less with the "minor security issues" you stated.
What about showing:
- a new "Display Name" field in ATS, so that the user himself decide if he/she discloses some privacy or not
- for non logged in user (web visitor) a cloaked or obfuscated "username" (will work without AK SUBS) or make sure that this not an email address (will work with any other extension extending the joomla registration)
- for front-end staff with ATS, the full info: Name, username, email (and let's push into AK Subs feature request, a link to subscription details from front-end 8-)
- for logged in users, maybe something different, depending on ACL (allow to post ticket?)
Please note that this are NOT a fully mature suggestions!!
Kind regards,
Hervé
Thank you for this great ticket system to work with another great Subscriptions manager (even if much more expensive now ;)
When setting up in AK Subs "Email as username", that becomes the full user name. Then in ATS, everyone can see the email address. Any clever idea to make it more safe?
Of course, a template override can work around for a while.
NB: I have read this ticket
https://www.akeebabackup.com/support/akeebatickets/16191-username-in-ats.html
and I do agree more or less with the "minor security issues" you stated.
What about showing:
- a new "Display Name" field in ATS, so that the user himself decide if he/she discloses some privacy or not
- for non logged in user (web visitor) a cloaked or obfuscated "username" (will work without AK SUBS) or make sure that this not an email address (will work with any other extension extending the joomla registration)
- for front-end staff with ATS, the full info: Name, username, email (and let's push into AK Subs feature request, a link to subscription details from front-end 8-)
- for logged in users, maybe something different, depending on ACL (allow to post ticket?)
Please note that this are NOT a fully mature suggestions!!
Kind regards,
Hervé
