#28781 – Assigned to dropdown

Posted in ‘Akeeba Ticket System’
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Friday, 24 November 2017 05:27 CST

I have noticed that in the "assigned to" drop-down, by default all super users and administrators are included. Is there a way to amend this so that super users and administrators are excluded?

The reasoning behind this is that most of the super users and admins are not part of our support team so it is unnecessary for them to be in the assigned to this list.

Kind regards,

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Joomla! version (in x.y.z format) 3.7.4
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Akeeba Ticket System version (x.y.z format) 2.4.0
Friday, 24 November 2017 07:58 CST

I'm sorry but that's not possible.
Such list is built using component permissions, this means that any user that has "manager" permissions is included inside that.

Davide Tampellini

Developer and Support Staff

Italian: native

English: good

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Friday, 24 November 2017 08:20 CST

Thanks for the information.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

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