#28781 – Assigned to dropdown

Posted in ‘Akeeba Ticket System’
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Friday, 24 November 2017 05:27 CST
SatIntAKB
Hi,

I have noticed that in the "assigned to" drop-down, by default all super users and administrators are included. Is there a way to amend this so that super users and administrators are excluded?

The reasoning behind this is that most of the super users and admins are not part of our support team so it is unnecessary for them to be in the assigned to this list.

Kind regards,
Dale

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Friday, 24 November 2017 07:58 CST
tampe125
Hello,

I'm sorry but that's not possible.
Such list is built using component permissions, this means that any user that has "manager" permissions is included inside that.


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Friday, 24 November 2017 08:20 CST
SatIntAKB
Hi,

Thanks for the information.
 
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