The link created is index.php?option=com_ats&view=Mies
Once logged into a user account with registered status. I go to the above link and see a dropdown with pre-sales and customer support categories (created reading the documentation for Akeeba Tickets).
On the screen I choose a category and new, it just refreshes and goes back to the same page?
I just get /pre-sales-requests/new in the address bar and I ca't submit any tickets that way? However if I create a menu NEW TICKET, this works as expected I can choose between pre-sales and customer support categories to submit to based on if I am registered (pre-sales) or customer (Customer support).
|Joomla! version (in x.y.z format)||3.8.5|
|PHP version (in x.y.z format)||7.0.1|
|Akeeba Ticket System version (x.y.z format)||2.4.1|