Support

I created a Menu item, Akeeba Ticket System>My Tickets>My Tickets with permissions setup to registered.

The link created is index.php?option=com_ats&view=Mies

Once logged into a user account with registered status. I go to the above link and see a dropdown with pre-sales and customer support categories (created reading the documentation for Akeeba Tickets).

On the screen I choose a category and new, it just refreshes and goes back to the same page?

I just get /pre-sales-requests/new in the address bar and I ca't submit any tickets that way? However if I create a menu NEW TICKET, this works as expected I can choose between pre-sales and customer support categories to submit to based on if I am registered (pre-sales) or customer (Customer support).

Thanks,

Leo

I've created both of these and cleared the cache and same issue.

I created in main menu hidden the following.
Ticket Category (Alias: ticket-category) Hidden
Akeeba Ticket System » Categories » Categories

and
My Questions (Alias: my-questions)
– Akeeba Ticket System » My Tickets » My Tickets

But when I login as a registered user to My Tickets, I click new and nothing happens?

I think it must of been a caching issue, as I've reset the Joomla core in the database options and now the button seems to be working as expected in my tickets section.