1. When a new ticket is created by email, even though the user is in the system with the same email address and set to registered one of the permissions. I get email reply denied message from Akeeba Tickets and asking the user to login, even though reply by email was working fine and setup in the config of the Akeeba tickets.
2. When a new ticket is replied by staff, no email is received by the user with the notification.
|Joomla! version (in x.y.z format)||3.8.5|
|PHP version (in x.y.z format)||7.1.13|
|Akeeba Ticket System version (x.y.z format)||4.2.1|