#31910 – ticket number reseting

Posted in ‘Akeeba Ticket System’
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Thursday, 24 October 2019 04:03 CDT

Is there any way to reset the ticket numbers so that the first one created by the customer would be #1 ?

have seen in an other thread that I can change to a number I want (ie. 1000) but what about resetting it ?

I have deleted all the test tickets in the back-end

Thanks in advance for your help and advise,

Custom Fields

Joomla! version (in x.y.z format) Joomla! 3.9.12 Stable [ Amani ] 24-September-2019 15:00 GMT
PHP version (in x.y.z format) 7.2.16-1
Akeeba Ticket System version (x.y.z format) 3.0.4


Stéphane KARCHER

e-Mail : [email protected] (anti-spam by MailInBlack)

Thursday, 24 October 2019 08:17 CDT
You can run the following command in phpMyAdmin:
TRUNCATE TABLE #__ats_tickets
Remember to replace #__ with the actual prefix of your site's tables.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 23 November 2019 17:17 CST
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