#32986 – AJAX ERROR

Posted in ‘Akeeba Ticket System’
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Tuesday, 05 May 2020 07:59 CDT
FranckCAP
I can't realise a backup wtih akeeba backup for joomla system return the following error : <strong>AJAX Loading Error</strong><br/>HTTP Status: 500 (Internal Server Error)<br/>Internal status: error<br/>XHR ReadyState: 4<br/>Raw server response:<br/>

Please could you help me i tried every things in your topics but the problem still there.

Thanks

Regards

Franck

Custom Fields

Joomla! version (in x.y.z format) 3.9.18
PHP version (in x.y.z format) 7.3.17
Akeeba Ticket System version (x.y.z format) 7.1.3
Tuesday, 05 May 2020 08:06 CDT
tampe125
Hello,

it seems that the process stops with the file video/DJI_0024.MOV. What's its size?
Usually we suggest to skip video files, since they are very large and they won't change very often, it's just easier to backup in different ways or create a different profile for them.


Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Thursday, 04 June 2020 17:17 CDT
system
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