#35306 – Custom return URL

Posted in ‘Akeeba Ticket System’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 27 May 2021 11:35 CDT
jfquestiaux

Hi.

I see in the com_ats/Controller/NewTicket.php file, on line 360 a mention of a "custom return URL":

if ($customURL = $this->input->getString('returnurl', ''))

This is exactly what I need but I wonder how/where I can set up this custom URL?

Custom Fields

Joomla! version (in x.y.z format) 3.9.27
PHP version (in x.y.z format) 7.4.16
Akeeba Ticket System version (x.y.z format) 4.0.2

Joomla! Web Agency : Better Web
SEO, performances improvements, custom web applications, AMP pages, migrations,...

Friday, 28 May 2021 03:07 CDT
tampe125

Hello,

I'm sorry but that's only for internal use only, it's not something that the end user or the webmaster can change.



Davide Tampellini

Developer and Support Staff



Italian: native

English: good



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Friday, 28 May 2021 08:12 CDT
jfquestiaux

Well too bad, it would be a nice addtional feature, to be able to redirect the user to a special page, based on the ticket category.

Joomla! Web Agency : Better Web
SEO, performances improvements, custom web applications, AMP pages, migrations,...

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!