I updated my ticket system from an old one and during the testing i confronted 2 issues:
1. Pressing the "View" button in instant replies does not load a modal window with the selected ticket.
See the related screencast: https://www.awesomescreenshot.com/video/4136013?key=801b3a742243e88eb07221ddbf1a98cc
2. The message textarea is missing the editor is not editable.
See the related screencast: https://www.awesomescreenshot.com/video/4136059?key=b6a43a17bff654bb957290bfefdfffd0
I visited the instant replies plugin. It is enabled and saved it again, just in case.
Your help is really appreciated.
|Joomla! version (in x.y.z format)||3.9.27|
|PHP version (in x.y.z format)||7.2|
|Akeeba Ticket System version (x.y.z format)||4.0.2|