keep getting the following message:
There was an error communicating with the Joomla! package extraction script administrator/components/com_cmsupdate/restore.php. This usually indicates a permissions issue making this file unreadable to the web server or a server configuration (e.g. .htaccess file directives) issue blocking access to this file.
We have also detected that you are using Admin Tools, which could explain why this happens. If you are using Admin Tools'.htaccess Maker it will block, by default, this restoration script. If you believe that this is the case click the button below to add a .htaccess Maker exception for the Joomla! package extraction script and regenerate your .htaccess file automatically. Then this page will reload and the update will continue automatically.[
I clicked the "Add exception to Admin Tools" button, but that didn't help. logged in to ftp and changed permissions on the restore.php file to 777. That didn't help either.
It doesn't look as though the "add exception" button made any update to the .htaccess file
Can you suggest a solution?
|Which documentation pages did you read?||several in both CMS and Admintools|
|Which troubleshooter articles did you read?||several|
|Have you searched the tickets before posting?||Yes|
|Which tool do you want support for?||CMSUpdate|
|Tool version (in x.y.z format)||1.01|