Support

UNiTE, Remote CLI, eXtract Wizard

#32491 – Curl user name contains @

Posted in ‘UNiTE, Remote CLI, eXtract Wizard’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Saturday, 15 February 2020 12:04 CST
sneadm
 My siteground user is in the form of an email address. The @ character seems to be throwing off the dlurl variable in my script. I'm getting "Error #31 - You must specify a numeric backup ID". I'm trying to see if siteground will let me create a FTP user without the @domain.name suffix like they used to do. Any help on your end would be appreciated.

Custom Fields

Which tool do you want support for? Remote CLI
Tool version (in x.y.z format) 2.1.1
 
Monday, 17 February 2020 02:16 CST
nicholas
We have supported @ in FTP usernames for years. Your problem is different. In fact, the error message tells me it's different. Remote CLI cannot find the backup archive due to a missing backup record ID. This is a known bug in 2.1.1. Can you please use the dev release and let me know if that works for you? I will release it this week if you report success.


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Monday, 17 February 2020 06:53 CST
sneadm
That worked just fine.

Thank-you!
Mark
 
Monday, 17 February 2020 07:16 CST
nicholas
Thank you for your feedback!


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!