Support

UNiTE, Remote CLI, eXtract Wizard

#32621 – remote CLI Error #31 - You must specify a numeric backup ID

Posted in ‘UNiTE, Remote CLI, eXtract Wizard’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 05 March 2020 15:22 CST
kewbee
Hi,

I've been using remote.phar for some time to perform remote backups and download archives to a local Linux server.
After updating from version 1.2 to 2.1.1 backups complete successfully, but downloads fail with "#31 - You must specify a numeric backup ID".
Documentation says I shall not provide an ID with backup action, also I don't know ID prior to running backup action, so I could guess what the next ID will be, but that doesn't really make sense.

Here is some of the command lines I tried:
php remote.phar backup --host=https://<domainname>/wp-content/plugins/akeebabackupwp/app/index.php --secret=<secret> --download --dlmode=chunk --dlpath=$PWD
php remote.phar backup --host=https://<domainname>/wp-content/plugins/akeebabackupwp/app/remote.php?view=json --secret=<secret> --download --dlmode=chunk --dlpath=$PWD

I tried multiple sites (all of them Wordpress, haven't tried a Joomla site).

remote.phar 1.2 works just fine, so I'm going to switch back to it. However either I am doing something wrong or it's some kind of a bug.

Custom Fields

Which tool do you want support for? remote CLI
Tool version (in x.y.z format) 2.1.1
Friday, 06 March 2020 02:08 CST
nicholas
This is a known issue. I will release a new version next week to address this. I would have released it earlier but since our host was moving our site between servers yesterday we decided to freeze all releases to prevent any problems during the server move.


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Friday, 06 March 2020 13:12 CST
kewbee
thanks for your clarification!
I will try again once you've released a new version.
Monday, 09 March 2020 02:04 CDT
nicholas
In the meantime you can try this preview release.


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Monday, 09 March 2020 13:17 CDT
kewbee
thanks, your link points to unite, which as far as I understand is a tool to remotely restore sites. I am more concerned with doing remote backups.

However I found rev3FB3524 of Remote CLI from 2020-02-17 and as was able to perform and download a backup with it.

So it looks like the issue is not present in that version.
Tuesday, 10 March 2020 06:53 CDT
nicholas
Sorry about the wrong link and thank you for the feedback!


Nicholas K. Dionysopoulos

Lead Developer and Director



🇬🇷Greek: native

🇬🇧English: excellent

🇫🇷French: basic



Please keep in mind my timezone and cultural differences when reading my replies. Thank you!



Thursday, 09 April 2020 17:17 CDT
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!