As far as I can see, both of your subscriptions were purchased with one-off payments. As a result you will need to renew them manually. When renewing them please remember to enter your VAT ID.
After renewing your subscription you are sent an email by our reseller, Paddle, with the invoice. Click on the link. The page it takes you has a link in the left hand side, near the top of the invoice, where you can enter your invoicing information. This is possible for 7 days since the payment. After filling in your invoicing information you can print your invoice and file it with your local tax authorities.
If you have any questions about the invoicing please contact [email protected]
This is the support team of our reseller which handles all questions regarding invoicing. Since July 1st we no longer issue invoices ourselves – I assume you already know that since you purchased your BackupWP subscription in November.
Have a great day and stay safe!