UNiTE, Remote CLI, eXtract Wizard

#3623 – Almost Had it! Kickstart error

Posted in ‘UNiTE, Remote CLI, eXtract Wizard’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Wednesday, 10 March 2010 01:34 CST
Took a few tries to get kickstart.php going, but after browsing the forum, I managed to get that going. Now, after I hit start, I get a pop-up with the following:

Warning: unpack() [function.unpack]: Type V: not enough input, need 4, have 0 in /hermes/web09/b1184/moo.jstanton/Akeeba/kickstart.php on line 879

If I click "ok" it brings me to the "click here to open installer" screen, but if I do I get a 404-File not found error.

Not sure how to check and see if everything has been unpacked in order to run installer manually - if I go into my file manager, it doesn't appear anything has changed.

Trying to get site from wamp local to webhost (fatcow). :|

EDIT/UPDATE: Managed to figure out it doesn't like .zip files. Or, at least, not mine. So I found the .jpa and uploaded that instead, got to the install link without the error above, but when I click, I still get the page not found error. Again, nothing appears to be extracted in the file manager, and with my secure reputation for breaking stuff, I'd rather not poke around too much looking for the file to install manually.

Not sure if it means anything, but I realized that the backup configure page in Joomla is telling me "default output directory in use," although there does not appear to be any problem with the remote backup that I can see.
Wednesday, 10 March 2010 05:35 CST
The "default output directory" warning is security related, it wouldn't cause this problem.

It looks like the archive is not being extracted properly. If you test your zip archive locally with a zip client, does it test as OK? The archives can be corrupted by transferring them in ftp in ASCII mode. The jpa archives are slightly more susceptible to this than zip.

We can bypass kickstart by extracting the archive on a local machine and transferring the files to your live site via ftp. It isn't any fun transferring 5000+ files via ftp, but it works. You can extract a jpa archive with the eXtract program, available on our download page.

Dale L. Brackin
Support Specialist

us.gifEnglish: native

Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

My time zone is EST (UTC -5) (click here to see my current time in Philadelphia, PA)

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!