Hello, could you please reset my subscription so I can purchase with the renewal discount before the deadline, thank you.
#38070 renew subscription option not there
Posted in ‘Pre-sales and Account Questions’
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Tuesday, 22 November 2022 02:59 CST
akydenny
Tuesday, 22 November 2022 03:04 CST
nicholas
Akeeba Staff
Manager
There's no need to reset anything. Your subscription expired yesterday. You have one month from when your subscription expires to purchase a renewal with an automatic renewal discount. The renewal starts counting from the date and time your subscription expired which is earlier than the date your make the payment.
Nicholas K. Dionysopoulos
Lead Developer and Director
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