7.3.Show a manager note — GET /v1/ats/notes/:id
7.3.Show a manager note — GET /v1/ats/notes/:id
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7.3.Show a manager note — GET /v1/ats/notes/:id

Returns a single manager note resource by ID.

Example response (abbreviated):

{  "data": {    "type": "managernotes",    "id": "3",    "attributes": {      "id": 3,      "ticket_id": 42,      "note_html": "<p>Customer confirmed on the phone, will send debug log.</p>",      "created": "2026-04-01T10:00:00+00:00",      "created_by": 12,      "created_by_info": { ... },      "modified": "2026-04-01T10:00:00+00:00",      "modified_by": 12,      "modified_by_info": { ... },      "enabled": 1    }  }}

HTTP codes:

200 OK

Returns the manager note resource.

403 Forbidden

The API user does not have notes.read permission on the note's ticket category, or the note does not exist.

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7.2.List manager notesHome7.4.Create a manager note — POST /v1/ats/tickets/:ticket_id/notes