26 April 2011
Since April 25th, forum rules will be enforced.
Since a very long time ago (more than a year) we have put some forum rules in place. These rules are only applicable to non-subscribers requesting our free support. They are designed to help us help you, minimize our unpaid workload and are very simple to follow:
We have noticed that half of the support requests we receive are in violation of these forum rules. These posts not only wreck havoc in the forum (it's impossible to find relevant posts by searching) but also make it extremely difficult for us to provide support. This results in you being unhappy with the level of the free support you get. So, we have made a few changes to the forum to alleviate this issue. Right above the post area, there is now a big yellow box with a red border stating what you can post in the forum area you're in and giving you self-help instructions if applicable. Please respect and follow these instructions, or you'll certainly be violating the forum rules. The new post area contains a pre-written message that you are supposed to fill in with your system setup information before posting your new thread. Please read it and fill it in. We think that with these changes in place it is trivial not to violate the forum rules if you do as much as read the text in the box and follow its instructions. As a result, any post which is violating these simple rules will be deleted without a reply.
Please help us help you and you can be sure that we will help you, as we've proven thousands of times.
Nicholas K. Dionysopoulos
Lead Developer, AkeebaBackup.com
18 April 2011
A quick note on the stability of our software and change of our support policy for Joomla! 1.6.
07 April 2011
If you received a strange email message regarding an expired subscription, don't worry. Read on for the details.
17 March 2011
Happy St. Patrick's Day! We have a special offer to celebrate this day.
31 January 2011
We just launched a short survey and give a coupon code to all participants.