Support

WordPress version - 5.4.1
Admin Tools WP Pro version v1.21
PHP version 7.3
Theme - Divi


I'm looking for some guidance as I have used Admin Tools for Joomla and never had problems with it. So thanks for any guidance in advance.

The problem is that when I turn on the Admin Tools Pro plugin, my Contact forms stop working, or work inconsistently.
Deactivate the plugin and everything works just fine.

I have checked that mail sends to and from the site

Probably my fault, but I cant find anything in the set up, or documentation that relates to this. Would really appreciate it if someone could provide a link, or suggest where to start, I would be grateful.

Many thanks


Richard

Hello,

can you please get inside Admin Tools Security exception log and take a look at the reason for the block?

Hi David,

Thanks for the reply,

Attached is the error log. I have circled the form errors which are showing a DFI shield error.

Best wishes


Richard

Ok, my hunch was correct, then.
Current version triggers a false positive exception with WordPress native referer field. Please download and install the latest dev release, that should fix your issue.

Thanks, Davide,

I assume this means I need to remove the previous plugin and directory completely?

Best wishes


Richard

Hi Davide,

So far so good. This looks to have done the trick. I just wanted to say thank you for your help and you can close the ticket accordingly.

I look forward to the production version.

Best wishes


Richard

You're welcome!

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