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Admin Tools for WordPress

#34568 Send troubleshooting email on administrative function

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Environment Information

WordPress version
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PHP version
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Admin Tools version
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Latest post by on Saturday, 20 March 2021 20:17 CDT

thenorthernoffice

Hi, 

Can you please help, Set the Send troubleshooting email on administrative function to "Yes" but still not receiving any email.

Is this because the web mail is not set up on WordPress?

Can you please advise?

Thanks.

 

 

 

tampe125

Hello,

troubleshooting emails are sent using WordPress built-in wp_mail function. You need to correctly configure it in order to send out emails (not only by Admin Tools)

Davide Tampellini

System Task
system
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