Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by tampe125 on Friday, 10 February 2023 05:13 CST
Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!
Hello, I need help, we had our site secured with admintools, but someone hacked it and now all search results shows in Japness.
how we can clean and fix the site.
Hello,
please take a look at this guide, it will give you some useful information: https://www.akeeba.com/documentation/walkthroughs/unhacking-your-site-index-html.html
Davide Tampellini
Hi the link is not working.
Also, we created a very strong .htacess file on the root. but they were able to upload and change the robot.txt content.
Here it is the new link: https://www.akeeba.com/documentation/walkthroughs/unhacking-your-site.html
Sorry for the delayed answer, but we found a bug in how the documentation is produced, so we had to fix it first and then publish the guide again.
Davide Tampellini
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!