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Admin Tools for WordPress

#42084 Panopticon reporting Admintools plugin is disabled when it isnt

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Environment Information

WordPress version
6.8.1
PHP version
8.3
Admin Tools version
1.7.0 pro

Latest post by nicholas on Friday, 04 July 2025 08:49 CDT

corbmite

I am configuring a new Wordpress 6.8.1. site and have installed Akeeba Backup Pro and AdminTools Pro as well as the Panopticon Wordpress connector.

When trying to configure the site in Panopticon, the "Wordpress update" section in site information reports

Version information missing

Your site has not reported the version of WordPress it is running on.

 

"PHP Information" section reports

PHP version information missing

Your site has not reported the version of PHP it is running on.

 

"Security" section reports

The “System – Admin Tools” plugin is disabled

You need to log into the site and re–enable this plugin. Otherwise, your site will remain unprotected.

>>This is incorrect, Admintools is active and running on the site.

 

Status of extensions and backups is being correctly reported.

I have tried removing and re-installing Admintools, no effect.

 

Please do you have any advice how I can proceed? I have probably missed something obvious!

nicholas
Akeeba Staff
Manager

The problem is that Panopticon cannot access the API on your site. The fact that the version and PHP information tell you that the site doesn't report anything is telling us that.

Which version of Panopticon and the connector plugin are you using?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

corbmite

Hi and thanks for helping.

Akeeba Panopticon 1.3.2 (Twilight)

Connector Version 1.1.0

Wordpress 6.8.1

PHP 8.3

Panopticon is reporting all extensions on the site properly and can trigger remote backups.

nicholas
Akeeba Staff
Manager

In your WordPress site go to Tools, Panopticon, and set Report System Information to No. Click on Save Settings.

Go to Panopticon and open the site's page. Click on the reload icon next to WordPress Update. Make sure you get the WordPress and PHP version back. Then click on the reload icon next to Extensions. Make sure "Admin Tools Professional for WordPress" is listed there.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!