Support

Thank you for reaching out. On a WordPress Multisite installation, Admin Tools is only accessible through the Network Admin dashboard, which requires a Super Administrator account (also known as a Network Admin).

This is not an arbitrary requirement; it is a security feature. Changes in Admin Tools settings apply globally (across all sites) due to the nature of security plugins, i.e. the fact that they can change your site's server configuration file (.htaccess) and the fact that their code executes before WordPress has resolved which blog hosted on the site you are trying to access. If we allowed regular, per-blog Administrator accounts to view and manage Admin Tools settings we would be introducing a major security issue, as each per-blog Administrator user could conceivably modify Admin Tools settings in such a way as to take over other blogs hosted on the WordPress installation, or even the WordPress installation itself. As a result, we elected to only allow the Super Administrator role to have access to Admin Tools for WordPress on WordPress multi-site installations since this role is explicitly assigned to manage the entire blog network, i.e. has the correct access level to manage settings which affect the entire WordPress installation, not just a particular blog hosted in it.

Based on the fact that you are getting a 404 error when trying to access the correct URL for Admin Tools in the Network Admin dashboard I suspect that the account you are currently logged into may be a blog-level administrator rather than a network super administrator. To access Admin Tools and unblock an IP address, please ask your network/server administrator to either:

1. Log in to the WordPress Network Admin (/wp-admin/network/) and go to Admin Tools from there; or
2. Grant your account Super Administrator privileges if that is appropriate for your role.

If you are unsure who manages the WordPress network for your installation, please contact your hosting provider or IT department.