Support

Admin Tools

#10007 Frontend Article Creation - 403 error

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 23 August 2011 06:51 CDT

user8372
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? Yes
Have I searched the forum before posting? YEs
Have I read the documentation before posting (which pages?)? Some of it
Joomla! version: 1.7
PHP version: 5.2.14
MySQL version: 5.0.92 community
Host: bounceweb
Admin Tools version: 2.1.5


Description of my issue:

When I click my menu button, create an article (frontend) I get redirected to a 403 error. That's as a super admin. From what I've read that could be a file permissions problem?

At some point previously I was able to create an article. I'm not sure when or what I did to start receiving a 403. Possibly when I ran fix permissions?

Anyway, do you know anything about this? Do you know if there is a file to check permissions on?

Thanks,
Eric

nicholas
Akeeba Staff
Manager
Hello Eric,

Most likely it's an issue with one of Admin Tools' Web Application Firewall rules getting in the way. Please reproduce that issue and immediately go to your site's back-end, Components, Admin Tools, Web Application Firewall, Exceptions Log. What does the topmost (latest) row read?

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user8372
Security exceptions log - no exceptions found

nicholas
Akeeba Staff
Manager
The the problem has nothing to do with Admin Tools. Instead, your user's ACL settings do not allow him to submit articles from the front-end.

I strongly recommend using ACLManager (it's not free, it costs 10 Euros) to easily set ACL settings on your site. Trust me, it will save you from a LOT of headaches.

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

user8372
Will do, Thanks

nicholas
Akeeba Staff
Manager
You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

πŸ‡¬πŸ‡·Greek: native πŸ‡¬πŸ‡§English: excellent πŸ‡«πŸ‡·French: basic β€’ πŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!