Support

Admin Tools

#10094 Unable to edit/add user

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Thursday, 10 November 2011 02:01 CST

carloxp
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the forum before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1,7,2
PHP version: 5.2.17
MySQL version: (unknown)
Host: (optional, but it helps us help you)
Admin Tools version: 2.1.11


Description of my issue:

After installing Admin Tools Pro, I'm no longer to edit or add an user (error 403).
Please, look attached screenshot.
After uninstalling, it works normally.
Thank you

nicholas
Akeeba Staff
Manager
It's not a bug, it's a feature. Please read this documentation page: https://www.akeebabackup.com/documentation/troubleshooter/atspecialusers.html

After doing that, please read the documentation of the Web Application Firewall very carefully. It's always a good idea knowing what the security software you installed on your site does instead of relying blindly on it ;)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

carloxp
I not thought or said it's a bug :-)

I ensure you that I read the documentation: unfortunately, I not found a solution myself.

Thank you very much for the support :-)

Carlo

nicholas
Akeeba Staff
Manager
That's true, you never implied it's a bug, but most people asking about that feature think it's a bug, so I rushed to clarify :) You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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