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Admin Tools

#10122 403 - Access Denied

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by nicholas on Tuesday, 29 November 2011 07:14 CST

Tuesday, 29 November 2011 07:11 CST

user44935
Mandatory information about my setup:

Have I read the related troubleshooter articles above before posting (which pages?)? yes
Have I searched the forum before posting? yes
Have I read the documentation before posting (which pages?)? yes
Joomla! version: 1.5.25
PHP version: 5.2.11
MySQL version: 5.0.45
Host: (optional, but it helps us help you)
Admin Tools version: 2.1.13


Description of my issue:

Hello,

I don't know why now user get error: "403 - Access Denied" and there is a message: "You can fix the problem yourself by visiting this URL(http://ioerror.us/bb2-support-key?key=b40c8ddc) and following its instructions.

I disable Admin Tools and everything work but I will appreciate any help to fix this problem with Admin Tools enable.

Thank you in advance,

Michel

Tuesday, 29 November 2011 07:14 CST

nicholas
Hi Michel,

Start by reading this: https://www.akeebabackup.com/documentation/troubleshooter/atbadbehaviour.html

Next up, read point #8 in https://www.akeebabackup.com/documentation/admin-tools/ch01s04.html

Now that you fully understand what is going on, go to the Configure WAF page and disable the "Bad Behaviour integration" checkbox :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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