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#28985 Admin Tools detected security exceptions from 'private network' IP addresses. This usually means that there is a CDN

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
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Admin Tools version
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Latest post by on Saturday, 10 February 2018 17:17 CST

Wednesday, 10 January 2018 13:23 CST

coldclimber
have a my site running now for a few years on its own dedicated ip and yesterday i got this message


Admin Tools detected security exceptions from 'private network' IP addresses. This usually means that there is a CDN......

I have cleared the logs there are no ip address being blocked my site in not on a proxy or CDN as i manage the sever my self and have another 20 joomla sites all running admin tools but on a different ip, and this is the only site to get this message all other joomla sites appear to be fine without ip workaround.

should i enable ip work around and why would this just start for no apparent reason?

Thursday, 11 January 2018 02:43 CST

tampe125
Hello,

first of all, do you remember the IP address being blocked?

should i enable ip work around and why would this just start for no apparent reason?
Yes, you should do that.
Sometimes it happens because your provider adds a load balancer or some other kind of proxy in front of your site. Usually this is completely irrelevant for standard users, but that could affect the detection of visitors' IP.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Saturday, 10 February 2018 17:17 CST

System Task
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Edited by on 2018-02-10 17:17 CST

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