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Admin Tools

#36410 the icons in the control panel disappeared 2

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by on Friday, 11 February 2022 20:17 CST

mercurioweb

Hi, I have the same problem exposed in ticket # 33714. However I have cleared the browser cache but the problem persists

nicholas
Akeeba Staff
Manager

That ticket is a year and a half old. It's been a long time since we made CSS and JS changes in our software. I am pretty sure you don't have the same problem.

Have you tried clearing the Joomla cache as well?

If so and the problem persists, can you please attach a screenshot of the entire browser page you are seeing?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mercurioweb

attached the screenshot of the control panel

nicholas
Akeeba Staff
Manager

All the buttons appear in your control panel. The problem you have is very, very, VERY different than the other ticket. You don't see the icon fonts.

Most likely it's a simple misconfiguration with your site.

Let's say that you have the site example.com. You can access it either as www.example.com or example.com (with or without www). You should only pick one. Let's say www.example.com.

First, edit your configuration.php file and make sure that the $live_site is an empty string:

public $live_site = '';

Then log into your site making sure to use www.example.com (with the www).

Go to Admin Tools, .htaccess Maker.

Scroll all the way to the bottom where you have the HTTP and HTTPS domain names. Make sure both read www.example.com

Further up find the “Redirect www and non-www addresses” option and set it to “Redirect non-www to www”.

Click on Save & Close.

At this point you are set up to always be using the www version of your site. Your fonts will also try to load from the same subdomain (www.example.com) you are logged in instead of a different subdomain (the bare example.com). Therefore the browser will no longer consider the fonts to be a cross-site request and will actually load them.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

mercurioweb

thank you, I solved the problem

nicholas
Akeeba Staff
Manager

You're welcome! Have a great day :)

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

System Task
system
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