Support

Admin Tools

#36806 CSS missing in AdminTools and Backup

Posted in ‘Admin Tools for Joomla!’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

bradymc

I'm missing the CSS for AdminTools and Backup. Based on what I see in Chrome's DevTools, it looks like some files are missing? But I've tried reinstalling and it still doesn't work.

Attachments

Screen_Shot_2022-03-18_at_4.33.20_PM.png
Screen_Shot_2022-03-18_at_4.35.26_PM.png

nicholas
Akeeba Staff
Manager

The .map files ARE NOT JavaScript and CSS, they are only used for development. They map the transcoded and minified file to its source. The CSS files are generated by SCSS sources using Sass. The JavaScript files are generated from EcmaScript 6 or JavaScript sources using Babel. We don't ship the .map files because we don't ship the source files for CSS and JavaScript with our extensions.

What is showing me the nature of your problem is a different error message: â€œUncaught ReferenceError: akeeba is not defined at ControlPanel.min.js?..dcf42e63d8df:6:6546”

This tells me that Akeeba FEF, our CSS and JS framework included in our Joomla 3 software, is not installed or it's missing files.

I checked your site by accessing the URL https://www.YOUR-SITE.com/administrator/components/com_admintools/media/fef/css/fef-joomla.min.css using the URL to your site I see in the screenshot you sent me. That returns a 404 which means that FEF was not fully installed on your site. Since it's partially installed Joomla does not try to reinstall it when you install the Akeeba Backup or Admin Tools package again, therefore it never replaces the missing files.

The solution should be fairly straightforward.

Go to our Downloads page and download FEF from there:   Download FEF v.2.1.0 . Install it on your site like any other extension.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native ðŸ‡¬ðŸ‡§English: excellent ðŸ‡«ðŸ‡·French: basic • ðŸ• My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

bradymc

Thank you for that verbose and, quite frankly, not-completely-understood explanation. Lol

Everything is looking as it should again.

Support Information

Working hours: Typically we work Monday to Friday, 9am to 7pm Cyprus timezone (EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets, but we cannot respond to them, outside of our working hours.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!

Summer vacations: Our support will be closed for replies and new tickets from August 6th to August 21st, 2022 due to summer vacations.