Support

Admin Tools

#36856 K2 front end editor get blocked by Admin Tools

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
n/a
PHP version
n/a
Admin Tools version
n/a

Latest post by tampe125 on Wednesday, 30 March 2022 03:06 CDT

Tuesday, 29 March 2022 08:08 CDT

webackup

Hello,

I have updated K2 from 2.7.1 to 2.10.3. After updated, I checked the site. When I logged in to the site as a front end editor to edit K2 item, I receive the message below.

403 - This request is blocked by Admin Tools. Please change this message in the component's options. If you are the administrator of this site and have blocked your own IP address on accident please visit https://mywebsite.com/administrator/[email protected] where [email protected] is the email address of you (Super User) account. This URL will only send you an email if the IP address from which you are accessing itis being blocked by AdminTools. If you are not blocked no email will be sent; you don't need an email with instructions to unblock your IP if your IP is not blocked.

Please advise.

Thanks,

M

 

 

 

 

 

Edited by webackup on 2022-03-29 08:08 CDT

Tuesday, 29 March 2022 08:47 CDT

tampe125

Hello,

please get inside Admin Tools, Blocked Requests Log and search for your IP (or immediately after your request was blocked). What's the reason for the block? What's the blocked URL?

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Tuesday, 29 March 2022 12:45 CDT

webackup

Davide,

Based on your questions, I tried to think what was happening. The error happened after the K2 front end editor click "Edit" to edit the page and the URL for K2 front end editing for K2 version 2.10.3 is

https://mywebsite.com/contact-connect/edit/384?tmpl=component&template=system

and the URL for front end editing for K2 version 2.7.1 is

https://mywebsite.com/contact-connect/edit/384?tmpl=component

Is this information help?

Please advise.

Thanks,

M

Wednesday, 30 March 2022 03:06 CDT

tampe125

Ok, this is an easy fix. Please get inside Admin Tools Configure WAF page and set the option "Allow site templates" to Yes.

This will allow any component to switch templates as long as they're installed on your site. That should fix your issue.

Davide Tampellini

Developer and Support Staff

🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

Support Information

Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.

Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!