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Latest post by tampe125 on Thursday, 14 April 2022 09:07 CDT
Hi there,
I have some issue my configuration for
Allow administrator access only to IPs in Exclusive Allow IP List
is always on.
Sometimes when i new in advance i will go to the office before i leave home i always turn this off.
But today again, even if i turned this off when i try to login to joomla i got error system thinks im a hacker.
So for me it seems even i turn this off it doesnt change in reality.
Can you please point me out what im doing wrong?
Or is this some bug?
Hello,
if you get blocked, I'd strongly suggest you to manually disable Admin Tools (more info here https://www.akeeba.com/documentation/admin-tools/web-application-firewall.html#help-locked-out) and then check the Blocked Requests Log and search for your IP. What's the reason for the block?
Please keep in mind that when your IP is inside the Allow List, every Admin Tools protection will shut off, since you're recognized as a trusted user and will let you do anything.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hi and thanks for your response, my question is please let me know if i turn this option off and i should be able to login from other IP addresses what is not on the list why im blocked to login.
Thans for explaining
There could be several reasons on why you get blocked. This is why I asked you to get inside the Blocked Requests Log and search for your IP. Once we know why you got blocked, we can work on a solution.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
O got simply admin query string warning, even the
Allow administrator access only to IPs in Exclusive Allow IP List is turned off
Ok, this is what I suspected. When you run the QuickStart wizard, by default a secret param is suggested in the form and it is applied.
If you use the Allow IP list, it's not making any effect as explained above. Please get inside the Configure WAF page, and in the first tab you'll see the Administrator Secret Param field.
Note down the param or blank the field to remove such protection.
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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