Support

Admin Tools

#37383 Product Enhancement Suggestion - Login as a Registered User from Admin back end

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

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Environment Information

Joomla! version
3&4
PHP version
n/a
Admin Tools version
n/a

Latest post by dunwin on Tuesday, 28 June 2022 10:36 CDT

dunwin

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

We currently user Easy Profile, one very useful function is to enable System Administrators to Login to the front end as an existing registered user without having to know the password, (see screen shot attached). This is all done from the Admin back end. This is really useful when trying to sort our problems a user maybe experiencing to see the problem from a user perspective.

Unfortunately Easy Profile is not available for Joomla 4. 

It would be nice if Admin Tools could have this function.

 David Unwin - London UK

nicholas
Akeeba Staff
Manager

Well, this is not really a feature for Admin Tools insofar it's not a security feature, it's a convenience feature for site administrators which can paradoxically degrade security and privacy if not used correctly.

But! I already had the need for such a feature myself and have already made and published such a plugin.

It's called SkeletonKey and you can download it from our download page (https://www.akeeba.com/download.html) or directly from its GitHub repository (https://github.com/akeeba/skeletonkey/releases/tag/1.0.3).

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

dunwin

That's great Nicholas,

Thank you.

Kind regards

 

 David Unwin - London UK

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

dunwin

Nicholas, Just installed SkeletonKey  on my Test system.... Works perfectly.

Thanks so much.... Will save our admins a lot of time sorting out user issues.

Kind regards

David

 David Unwin - London UK

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