Support

Admin Tools

#37622 Caching

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
3.10.11
PHP version
7.4.30
Admin Tools version
6.1.7

Latest post by nicholas on Tuesday, 30 August 2022 08:45 CDT

physiqueacademy123

This is related to https://physiqueacademy.co.uk

Some users get this message when going onto the site:

"The most recent request was denied because it had an invalid security token. please refresh the page and try again"

nicholas
Akeeba Staff
Manager

This messages comes from Joomla, not Admin Tools. Admin Tools has nothing to do with either this message or caching in Joomla in general.

I would recommend checking if you have the System – Cache plugin enabled. If you do, try disabling it and see if it makes any difference. If it does make a difference, it's very likely that you are behind a caching proxy or CDN like CloudFlare. In this case it would help replacing all login modules on your site with a Login / Logout menu item and configure the System – Cache plugin and your caching proxy / CDN to never cache that menu item.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

physiqueacademy123

Hi, thanks.

 

This is my settings in Joomla. Which bit do you recommend changing? image attached. much appreciated thanks.

physiqueacademy123

This is in the plugin section

nicholas
Akeeba Staff
Manager

I already told you that this is not an Admin Tools issue. We can only provide support for our software, not Joomla in general. I gave you some generic advice to help you get started but I'm afraid I can't debug your Joomla setup for you; it's outside the scope of our support.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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