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Admin Tools

#39047 Why Admin Tools Pro for Joomla 4 not automatically updating?

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
4.3.2
PHP version
8.1.18
Admin Tools version
7.3.3

Latest post by nicholas on Thursday, 01 June 2023 01:34 CDT

davedbw

Consistently for several months, when I go to update Extensions, Admin Tools Pro fails to update by itself.  I have to go and download the extension from your website and manually install it.  Then I have the most recent update.  I know the download code is correct.

This never happens with the Akeeba Backup Tools.  And the same problem happens on several Joomla 4 installations I have all hosted with a2hosting.com.

Sure would save some time if I knew how to fix this so I don't have to do extra steps to update everytime Joomla 4 is update.

Thanks,


Dave Williams

 

nicholas
Akeeba Staff
Manager

Kindly note that updates are discovered, downloaded, and applied by Joomla itself. It's not our code and we have no say in its development.

I would recommend following the instructions in https://www.akeeba.com/documentation/admin-tools-joomla/update.html#update-troubleshooting.

If all else fails, remove the Download Key from the update site and Save & Close. Come back to our site, log in, and go to https://www.akeeba.com/download/official/add-on-dlid.html. Copy a Download ID without any whitespace (spaces, tabs, newlines, etc) around it. This is important. Joomla will stupidly not warn you if you are pasting a Download Key with whitespace characters, even though whitespace characters break the download. Go back to your site's System, Update Sites, edit the Admin Tools update site, and paste the Download ID you copied. Click on Save & Close. Go to System, Updates, click on Refresh Update Information (or whatever they have changed its translation string this week) button at the top of the page. Now you will be able to update Admin Tools.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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