My users are being blocked by Admin tool (403 this request is blocked by admin tool) from accessing some backend page of a module (the Drop Files Manager of Dropfiles by Joom United). They are getting this error when trying to access the files manager that allows to upload documents. Until recently, both modules were co existing peacefully.
#39216 Admin tools suddenly blocks my user from accessing a backend page of a module
Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information
Joomla! version
3.10.12
PHP version
7.4
Admin Tools version
6.1.10
Latest post by tampe125 on Monday, 24 July 2023 02:55 CDT
Saturday, 15 July 2023 21:18 CDT
ggaillet
Monday, 17 July 2023 03:03 CDT
tampe125
Akeeba Staff
Hello,
can you please take a look at the Blocked Requests Log? What's the reason for the block? What's the URL that is being blocked?
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Wednesday, 19 July 2023 18:07 CDT
ggaillet
Hi,
I have multiple cases of:
| template= in URL | https://www.blacksharkden.com/index.php?option=com_dropfiles&view=manage&task=site_manage&site_catid=104&template=dropfilesfrontend |
| template= in URL | https://www.blacksharkden.com/index.php?option=com_dropfiles&view=manage&task=site_manage&site_catid=107&template=dropfilesfrontend |
Anyway to prevent this?
Thanks
Thursday, 20 July 2023 02:19 CDT
tampe125
Akeeba Staff
Hello,
yes, please get inside the WAF Configuration and inside the tab Cloaking can you please enable the option "Allow site templates".
If you still get the error, it means that you'll have to disable the feature "Block template=foo site template switch"
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Friday, 21 July 2023 17:43 CDT
ggaillet
That worked! Thanks Davide!
Monday, 24 July 2023 02:55 CDT
tampe125
Akeeba Staff
You're welcome!
Davide Tampellini
Developer and Support Staff
🇮🇹Italian: native 🇬🇧English: good • 🕐 My time zone is Europe / Rome (UTC +1)
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!