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Admin Tools

#39862 I can't access admin

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
3.9.11
PHP version
7.4
Admin Tools version
latest

Latest post by nicholas on Thursday, 23 November 2023 02:19 CST

patmiami

Hi,

I can't access my administrator. I have tried the rescue URL but the link that I have received doesn't work. It bring back to home page.

https://www.developpementperso.com/administrator/index.php?admintools_rescue_token=hapo9YKja58S4kSVyV760MlygPfmL0KWr1IjLcegBNRLyJhHkdHyc11pRTrZixcF7cSnRH7KXbvJK3dRpBEqzPQF50dR0u1H

So I went to plugin and rename the main.php to main-disable.php

None of this worked.

Please help. 

Thanks

Patrick

nicholas
Akeeba Staff
Manager

Since you have renamed main.php, Admin Tools no longer runs. Yet, I see that a redirection happens from administrator to the home page. This tells me there's a different plugin on your site doing that. Which other SEO- or security-related plugin did you recently installed? Was it AdminExile, perhaps?

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

patmiami

no, I don't have AdminExile and I did not recently installed any plugin.

I have sh404SEF and Google structure data installed for a long time

 

nicholas
Akeeba Staff
Manager

The redirect I see when I try to visit the /administrator URL of your site comes from a plugin. Since you have renamed Admin Tools' main.php it does not come from Admin Tools: its code no longer loads. I don't know what other plugins you may have or how they work.

Remember, system plugins are folders under plugins/system. When you rename a folder, e.g. by adding -bak to its name, the plugin's code no longer loads. Try doing it, one plugin at a time (and then renaming it back) to find which plugin blocks you.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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