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Latest post by nicholas on Tuesday, 19 December 2023 07:49 CST
Hi - I'm suddenly getting this error message from front and back ends of the site:
Class "Joomla\Plugin\System\AdminTools\Extension\AdminTools" not found
I've deleted the file autoload_psr4.php as suggested in some of the replies to this problem, but it's made no difference.
If I disable .htaccess the site works fine.
Where am I going wrong?
Thanks,
Ian
I suspect that Joomla! failed to install some necessary files when updating the component. It's a rare issue, but it does happen, and it has a very straightforward solution. Try installing Admin Tools twice in a row, without removing it before or in between.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Hi Nicholas - thanks as always fro the prompt reply.
I have done as you suggest, but the problem persists.
Any further thoughts?
Thanks again,
Ian
Here's the thing. We no longer use the class name Joomla\Plugin\System\AdminTools\Extension\AdminTools which tells me that something is really stuck on your site. We'll have to go for the nuclear option.
Export your Admin Tools configuration.
Uninstall the Admin Tools package extension.
Install Admin Tools again.
Then, import your configuration.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thanks Nicholas. I'm out this morning but I will try this and get back to you later today.
Thanks again,
Ian
Hi Nicholas - that's fixed it :-)
Many thanks for your help with this,
Best wishes
Ian
You're welcome!
This had happened to me exactly once, on a dev site that had undergone some serious abuse. I never thought I'd see it in the wild. And yet. Law of big numbers, I guess. In any case, I'm happy I could help you :)
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
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