Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Latest post by nicholas on Saturday, 17 February 2024 05:47 CST
When I log into the backend and open the template styles > template name > TEmplate Options I get the page in the attached image. Turning off the AT plugin eliminates the error.
I am still able to click on the template menu options and work in the template, but this error is there unless the plugin is off.
I am using a JoomShaper Investa template
Thanks for any insight
This makes no sense. Admin Tools does not have anything to do with template options. Is a request getting blocked when you visit that page? Check the Blocked Requests Log in Admin Tools.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
sorry for the late reply, I had to leave for the day.
I looked at the log and tried again this morning but there is no entry when I opened the page in question, but I am getting the message in the attached screenshot today
While it doesn't appear to be, is this an AT message?
Nope. This is not Admin Tools. This is your host's 403 Forbidden error page.
Try replacing the contents of your .htaccess file with those from the htaccess.txt file shipped with Joomla!. If the problem did not go away you will need to contact your host and tell them about your issue. Most likely there is an Apache mod_security2 rule they have set up in their server configuration getting in the way. They will be able to determine that by looking at the error log of the server and disable this rule to allow your site to work correctly.
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Thank you
You're welcome!
Nicholas K. Dionysopoulos
Lead Developer and Director
🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!
Working hours: We are open Monday to Friday, 9am to 7pm Cyprus timezone (EET / EEST). Support is provided by the same developers writing the software, all of which live in Europe. You can still file tickets outside of our working hours, but we cannot respond to them until we're back at the office.
Support policy: We would like to kindly inform you that when using our support you have already agreed to the Support Policy which is part of our Terms of Service. Thank you for your understanding and for helping us help you!