Support

Please look at the bottom of this page (under Support Policy Summary) for our support policy summary, containing important information regarding our working hours and our support policy. Thank you!

My client asked me to remove the page from their website and to set up a different product.  I used Admin Tools Redirect to redirect the page I had removed to the new page I had created.  I have done this many times before and have done it several times on this website when I was designing it.

However, on this occasion, it will not work and I can't see why as there is nothing different about this.

The only things that are different are this is a newer version of Joomla and Admin Tools and since I designed this website I have been asked by the client to move it to a different server.  Could the server be blocking the redirect?

I have included a screenshot of what I have done in the redirect tool, however, when you type in the old URL it just goes to the 404 page.

I am trying to get the old page https://kennysbindery.ie/products/hen-party-memory-book to redirect to the new page https://kennysbindery.ie/shop/letters-to-the-bride

Thanks

Lynda

Hi Davide

There was no ending slash but I thought I might try one to see if it would work.  Then I noticed there was a space at the end.  I removed the space and now it is working correctly. Darn those spaces you can't see.

Thanks

Lynda