Hello!
For this website, I had initially set up an Administrator IP Exclusive Allow List, and used the check box (set to yes) "Allow administrator access only to IPs in Exclusive Allow IP List". This didn't work and blocked me. This site has the 'site security' firewall on GoDaddy. It appears as though this thing changes my IP address. I even told the firewall to whitelist my IP. Nothing worked. Admintools still blocked me, showing a different IP, which as I understand, may be the server IP.
SO - I decide to set this "Allow administrator access only to IPs in Exclusive Allow IP List" to NO. Then I remove the IP that I entered in the Administrator IP Exclusive Allow List; however, Admintools is still denying me access. My IP is not in the blocked IP list - if I clear out all the blocked lists, I still get blocked. The only way for me to get into the admin area is to disable admintools so I can log into the site and do my work.
Certainly, I'm missing a step in disabling the Admin Whitelist. I've had this issue for months, and I'm finally at my wits end. Now, asking for help. Any idea? Thanks so much!
