Support

Admin Tools

#41065 Another failed login problem

Posted in ‘Admin Tools for Joomla! 4 & 5’
This is a public ticket

Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Environment Information

Joomla! version
4.4.8 Stable
PHP version
8.1.28
Admin Tools version
7.6.1

Latest post by nicholas on Monday, 02 September 2024 01:10 CDT

sillitoe

I noticed by chance that when I tried to login after restoring a website on Wamp, I got an error when I put the wrong password, so I tried the same thing on the production site and got the same error indicated below. I found a similar problem at https://www.akeeba.com/support/admin-tools/40486-failed-login-error.html, so tried going to Admin Tools, Web Application Firewall, Configure WAF and clicking on Save & Close, but it did not resolve the problem. I thought I would let you know.

Best wishes,

Alan

"An error has occurred.

0 Akeeba\Plugin\System\AdminTools\Utility\BlockedRequestHandler::logRequest(): Argument #3 ($extraLogTableInformation) must be of type string, null given, called in /home/customer/www/switzerland.upf.org/public_html/plugins/system/admintools/src/Feature/TrackFailedLogins.php on line 57



nicholas
Akeeba Staff
Manager

This is already fixed in 7.6.1. If you are still seeing this after upgrading to 7.6.1, please install Admin Tools twice in a row, without removing it before or in between. Sometimes Joomla! does not replace files correctly when installing an update. Doing the double installation without uninstalling before or in between fixes the problem.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

sillitoe

Thank you Nicholas.

nicholas
Akeeba Staff
Manager

You're welcome!

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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