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Admin Tools

#41953 admin tools fails when installing on Joomla 5.3.1

Posted in ‘Admin Tools for Joomla! 4 & 5’
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Environment Information

Joomla! version
5.3.1
PHP version
8.3.6
Admin Tools version
7.8.0 pro

Latest post by nicholas on Thursday, 29 May 2025 01:08 CDT

noelj07

whenever I try to install i get this error: 

JInstaller: :Install: Error SQL Unknown column 'admintools_filescache_id' in 'ti3b1_admintools_filescache' Extension installation stopped. Package Install: There was an error installing an extension: com_admintools-pro.zip × danger Error installing package Admin Tools. A complete security toolkit for Joomla!™.
I've tried it a million different ways. 
does it work with 5.3.1 and php 8.3.6
how can we fix it? Thanks

nicholas
Akeeba Staff
Manager

I think that the fact that we're having this conversation on a site which runs on Joomla 5.3.1 and has Admin Tools installed answers your question better than anything I could say.

The problem you have is that Joomla, for some reason, has a record in its #__schema table which insists that an older version of Admin Tools was installed on this site when that's not the case. This means that Joomla tries to do an update from that old version it thinks is installed instead of a fresh install. Of course, updating what does not exist cannot possibly happen, hence the problems you have. We will have to convince Joomla that it's wrong.

First, go to System, Manage, Extensions.

Expand the Filter Options.

Under "- Select Type - " choose Package

In the Search box type Admin Tools package (important: type the whole thing) and click on the magnifier icon.

Select the only extension you see, making sure it is of type Package, NOT Component.

Click on Actions, Uninstall. Ignore any errors.

Install Admin Tools' ZIP package twice in a row, without uninstalling it before or in between.

Nicholas K. Dionysopoulos

Lead Developer and Director

🇬🇷Greek: native 🇬🇧English: excellent 🇫🇷French: basic • 🕐 My time zone is Europe / Athens
Please keep in mind my timezone and cultural differences when reading my replies. Thank you!

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